What to expect

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Tell us who’s retiring

Complete and return the claim form.

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Claim reviewed

Once we have all the relevant information, we’ll assess the claim and give you a decision within 5 working days.

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Approved claims are usually paid to pension scheme trustees within 5 working days.

How to claim

Need help?

Group protection claims team

0345 026 0094
and choose option 3


Claims appeals

If an employer disagrees with a decision we make about a claim, they can appeal.

About claims appeals