What to expect

Appeal reviewed icon

Tell us who the claim is for

Complete and return the claim form.

Appeal icon

Claim reviewed

We will contact the person covered and their doctor for more details.

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Accepted claims are usually paid to the person covered within 5 working days.

Payments made in 2023


Total paid


Average claim payout

Line managers

Call our Be Well helpline for advice about managing absence
0370 333 0011

Need help?

Group protection claims team

0345 026 0094
and choose option 3


Claims appeals

If an employer disagrees with a decision we make about a claim, they can appeal.

About claims appeals