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Make an IHERB claim

What to expect

Claim inform us icon

Tell us who’s retiring

Complete and return the claim form.

Appeal reviewed icon

Claim reviewed

Once we have all the relevant information, we’ll assess the claim and give you a decision within 5 working days.

Simple claims icon

Payment

Approved claims are usually paid to pension scheme trustees within 5 working days.

How to claim

Tell us who’s retiring

After you’ve completed your usual procedures to determine whether the employee qualifies for early retirement according to the rules of the pension scheme, complete and return the claim notification form (1.7mb pdf).

Part A of the claim form is completed by you, the employer, and part B by the employee. Please make sure both parts are completed and returned to us within 90 days of the decision to retire the employee due to ill health.

Claim reviewed

We may need to ask for additional information or clarity on the details received, but once we have all the relevant information, we’ll assess the claim and give you a decision within 5 working days.

Payment

We aim to make a payment within a further 5 working days of receiving all necessary information having confirmed the employee qualifies and meets the policy definition of permanent incapacity. The amount will be paid to the pension scheme trustees.

Need help?

Group protection claims team

0345 026 0094
and choose option 3

groupprotection.benefitsmanagement@landg.com

Claims appeals

If an employer disagrees with a decision we make about a claim, they can appeal.