Understand, find and fund

Only when care for a loved one needs to be considered does the realisation set in that the long-term care system is confusing and very complex. Through our care concierge resource your clients’ employees get telephone access to a care expert for guidance about a loved one’s later life care needs.

Provided by experts trained specifically on matters associated with care, Care Concierge helps employees understand and navigate all aspects of the care process.

Care Concierge is available to all our customer's employees even if they are not covered by the group protection policy your client has taken out with us. 

 

 

Why should employers promote this resource?

  • To help fight gender inequality - Women are 4x more likely to take on a caring role.
  • Caring responsibilities often affect those in their 40s to 60s, who are often at the peak of their career. Supporting these employees can help reduce the impact of 'brain drain' from the organisation.
  • 600 people every day give up work in order to become a carer. Using the Concierge resource can help reduce turnover due to caring responsibilities.

 

 

Case study

Providing reassurance and practical advice

Legal & General’s Care Concierge was ‘an absolute lifesaver’ when Susannah needed help for a family member. Her Uncle, in his 70s, struggled after losing his wife and was admitted to hospital twice with various health issues.

Susannah felt helpless: “Someone suggested I call Legal & General’s Care Concierge and I spoke to the most amazing woman. She was an absolute lifesaver. She gave me some options to think about, including other people I could talk to and where we could access emergency funding. I can’t speak highly enough of the Care Concierge team - I don’t know what we would have done without them.”

 

Online support for your clients’ employees

Includes detailed information about:

  • Making decisions about care
  • Types of care
  • Finding care
  • Paying for care 

Free self-service platform for employees

 

 

 

 

Key documents

 

 

Wellbeing support

Our products provide more than a financial payout. Wellbeing support helps people be well, get better, be supported.

About wellbeing support

Contact us

Adviser queries

group.protection@landg.com

0345 026 0094

Lines are open from 9am to 5pm Monday to Friday.

We may record and monitor calls.